If youโre running a business, โgood enoughโ is rarely, if ever, good enough. We should always be striving for better, and good leaders need to consistently take the pulse of their business to keep an eye on whatโs working, whatโs not, what to improve and what needs to completely change.
2020 has been the year of the pivot, and leaders have had to adjust on the fly. What if the changes made this year are for the better of the company? Leadership should consider whether the adjustmentsโwhich may have originally been viewed as temporaryโshould be made permanent, and who knows? Maybe the pandemic will change the workplace for good.
Workplace Rules Have Changedย
The coronavirus pandemic has forced businessesย to embrace remote working. At the same time, remote work has changed priorities for employees, and leaders must embrace all of the ways that things have changedโespecially the ways employees interact.
Gone are the days when you would have a meeting to discuss a meeting. Spending countless hours at home in front of a camera, watching your colleagues and trying to focus on the conversation and appear interested is exhausting. Zoom fatigue is real, and we need to move away from scheduling meetings to discuss things that couldโve been an email.
The change in meeting best practices goes hand-in-hand with the end of the open-plan office space. Once a โmust-haveโ for leaders who encouraged open employee collaboration, these layouts are not only unsafe due to how COVID spreads, but have also been shown to decrease productivity.
The 9-to-5 Is a Thing of the Pastย
Take a moment to think about this: When was the last day you received an email from a coworker or a client that was sent before 9 a.m. or after 5 p.m.? My guess is that your answer was something along the lines of โwhen wasnโt there a day when I didnโt receive an email outside of those times.โ And youโre not alone.
Email, cell phones, laptops and the internet allow us to be connected to our job any time of the day, any day of the week. So why do most employers still require employees to be present physically, or virtually, between 9 a.m. and 5 p.m., Monday through Friday?
Itโs time for leadership to let go of the โtraditionalโ workday schedule and offer โon-callโ hours and work periods to allow employees to juggle their responsibilities without living in fear of losing their jobs because they had to help their child with a math problem at 11 a.m. on a Wednesday.
Employers who embrace this will become the employers of choice. A study by Buffer found that 99 percent of people would choose to work remotely, at least part-time, for the rest of their careers if they couldโ99 percent! Remote work is no longer a โnice-to-haveโ perk. Itโs a must-have.ย ย
Communication is key
If you Google โqualities of a good leaderโ and browse through the first page or two of results, many list โcommunicationโ as one of the top leadership traits. Great communication skills are crucial to having satisfied, loyal employees and a successful business.
To develop a clear work plan that satisfies both the employerย andย the employees’ needs, leadership should clearly communicate expectations with employees. Before implementing a plan, ask employees to provide suggestions for the new work plan and feedback about the old. Listening is another high-ranking leadership quality.
Once the plan is finalized, be open and honest about it. Chances are you wonโt be able to incorporate every suggestion or address each piece of feedback you received when you develop the new plan. Take a moment to address why some things couldnโt be implemented.ย
If you want to be a better leader, you need to cultivate trust with your employees. Adapting the workplace to the changing times, including new work plans, and thoroughly and thoughtfully communicating those plans is critical for leadership. Don’t be a bottleneck and learn to trust the people you hire to do their jobs.ย
Rosanna Berardi is the managing partner of Berardi Immigration Law and the CEO of High Wire Woman, where she helps working women create a blueprint to live their lives in a simpler way and take back their most precious commodity: their time. She has been featured in the L.A. Times, Huffington Post, Forbes, Bustle and more.