David Kirkpatrick

Reshma Saujani discussed why we need a Marshall Plan for Moms.

Customer experience is a well-established business discipline. But now the era of COVID has upended everything. Trust, digital connection, both physical and digital security and even empathy are newly reinforced elements in what it means to give customers a satisfying and positive experience.

Ad veteran Martin Sorrell told an online Techonomy roundtable that the economy will be back by end of year, Trump will be reelected, and that few non-digital vestiges will be left in society and business once COVID gets through with us.

Microsoft's top lawyer recently co-authored a book and shared insights on tech, how Cambridge Analytica changed Washington and other topics.

Using the word “privacy” repeatedly in a 3,200-word essay is welcome, but given Facebook’s record on privacy, the message Zuckerberg is sending needs first to be received inside his own company.