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Mikal Hallstrup is Founder and Global CEO at Designit, one of the world’s largest strategic design firms. Designit became part of Wipro Digital in 2015. Mikal chairs the jury for INDEX:Design to Improve Life, the world’s largest monetary design award.
Today, banks must interact with their customers 24 hours a day, 7 days a week. Some millennials never even set foot inside a bank branch and only interact with their finances via smartphone. Are new, mobile-only services like Pepper and Nequi the future of banking?