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Feature
Aerial Combat
Michelle Seaton
08/01/06

Arrangements like this give the charter industry a substantial competitive advantage over fractional companies that manage their own fleets. According to Gil Wolin of TAG Aviation, a global aircraft charter service based in Burlingame, Calif., 80 percent of jets owned by companies and private individuals are managed by a third party who makes them available to charter. Aviation companies, such as NetJets, CitationShares and FlexJet, which own huge aircraft fleets, must price their flights to make money. By contrast, individual companies that own one or two jets view these planes as cost centers rather than revenue centers. When these companies make an aircraft available for charter, they generally can price it below the market, just as a way of defraying the cost of maintaining it. Wolin says charter companies booking these aircraft make their money from management fees and do not need to make a huge margin on any individual flight, so the flights can be offered at lower all-in costs to travelers.

Brokers Ascending
Several charter brokers have decided to market themselves as quasi-fractional companies, despite their not owning the planes on which they sell hours. The most innovative of these is Weymouth, Mass.-based Sentient, which has assembled a national network of charter operators from which it has bought tracts of flight time at wholesale prices.

Instead of buying a set number of hours on a particular aircraft, customers pay up to $250,000 for what Sentient calls a membership, but what is really access to its scheduling service. Sentient members then book trips on light, medium or heavy jets. Cost of flight time and fees are deducted from the membership fee.

According to Stephen Maloney of Aviation Management Systems, a Portsmouth, N.H., consulting company that advises buyers on private flight options, Sentient hours cost a bit more than those of the typical charter company. (A light jet, he reports, costs a minimum $2,500 per hour, but can cost as much as $4,050 per hour plus standard fees for fuel, taxes and taxi time.) However, customers benefit from Sentient’s reach: With so many operators in its network, it can have planes available anywhere in the country in 10 hours.

Although Sentient will not release sales or membership figures, it does claim that membership has increased by 60 percent in the past 12 months. This success comes from the explosive growth of private aviation in general, but also because charter companies have finally begun to address persistent concerns about the safety of the industry. (See “Safe Travels”)

The success of Sentient’s model has spawned similar services, including Blue Star and JetNetwork, based in Miami. Jets International, a Quincy, Mass., company that was once called CharterAuction.com, is a broker that books flights online. This service offers charter companies a way to sell their deadhead flights (repositioning flights flown without passengers), which would otherwise bring in little revenue.

With Jets International, cardholders who have prepaid up to $500,000 in flight time can log onto the website and post a proposed flight plan. Charter operators who need to move airplanes along those routes bid on the flight in a real-time reverse auction. Cardholders can then choose the operator that offers the best price, or they can choose based on safety records and other operator information provided on the site. Finally, Jets International checks the trip, jet and crew against safety standards set by Aviation Research Group/US, a Cincinnati service that rates charter providers.

According to Jets International CEO Nate McKelvey, the service offers competitive pricing on a per-flight basis and allows customers to choose their actual aircraft. They can even see inside some aircraft before making a choice. 

Michelle Seaton is a private pilot and a senior correspondent for Worth.

Additional Information
 Safe Travels 
 Turbulent Times
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